Reliable, definitely recommend!d
I was really scared to make this kind of purchase online. I read all the positive reviews and decided to give them a chance. I’m so glad I did!! My diamond is beautiful! The payment process was quick and easy, my diamond was delivered 10 days after my order was placed.
Anuschka Grobler
Kentucky
I had an extremely positive experience…
I was looking for rings online and nothing came up within my style/budget until I came across this site. I was skeptical from it being online, but I was always notified of what was happening behind the scenes. I couldn’t be happier with this company.
Evan Onuskanych
New York
Great prices, great customer service!
The prices on this site are significantly lower than other retailers for the exact same diamond. Shipping does take longer than expected, but it was worth the wait, and Sarah did keep me updated the entire process.
Samantha A
Massachusetts
FAQs
[vc_row][vc_column][vc_toggle title="Can the size of the Tennis Bracelets adjustable?"]Yes, if you want to change the size, We can do that for you :) There is a "order notes" section on the checkout page. Please write down the instruction over there.[/vc_toggle][vc_toggle title="How Loose Should a Tennis Bracelet Be?"]A tennis bracelet should fit comfortable enough that it can move freely on your wrist without any discomfort. However, it shouldn’t be so loose that it could potentially slide off and go missing. To check the fit, make sure you can only fit one finger between the bracelet and your wrist.[/vc_toggle][vc_toggle title="Can You Shorten a Tennis Bracelet?"]Just like other pieces of jewelry, tennis bracelets can be adjusted. If your tennis bracelet is too loose, any local jeweler can remove one or several links and give it a tighter fit. This means there’s less of a need to get the perfect size for a tennis bracelet than for other jewelry.[/vc_toggle][vc_toggle title="Can I Wear My Diamond Bracelet Every Day?"]Of course! In fact, it's very common for people to wear them 24/7.[/vc_toggle][vc_toggle title="Does LGD create custom diamond Tennis Bracelet?"]​LGD would be delighted to create your dream piece of diamond Tennis Bracelet. To get started on your custom piece of jewelry, please email us at support@loosegrowndiamond.com OR contact customer service at 1-646-288-0810 now.[/vc_toggle][vc_toggle title="What does your warranty cover?"]Our warranty covers any issues with your product as soon as you receive it. It also includes fixing loose prongs, polishing, and rhodium plating within a seven days of purchase. We guarantee our products are defect-free, but if you find any issues, please contact us.
If you have a different problem not covered by the warranty, contact us. We'll inspect your product and let you know the cost for our services.[/vc_toggle][vc_toggle title="What's the process after placing an order?"]Once you placed the order, our team will get back to you with the CAD & 3D design of your bracelet within 24 working hours over the email. Once you approve it, we will move forward to production.[/vc_toggle][vc_toggle title="Can you engrave my ring/jewelry for Free?"]
[/vc_toggle][vc_toggle title="Can I get a free appraisal for my purchase?"]Yes, you can. Please email us at support@loosegrowndiamond.com with your order number, and our team will send you the digital appraisal at no cost. You can use it for insurance purposes.[/vc_toggle][vc_toggle title="Can I place my order by phone?"]
[/vc_toggle][vc_toggle title="Can I have my item sooner than this?"]
[/vc_toggle][vc_toggle title="Can I see your factory virtually?" el_class="ls_cfcntnt ls_vdofaq"][/vc_toggle][/vc_column][/vc_row]
We provide free customization/personalization services and would be more than happy to engrave a ring/jewelry for you. At the time of placing an order there is a "order notes" section on the checkout page. Please write down the instruction over there.
Absolutely! If you would like to place your order over the phone you can speak with a member of our Customer Service team by calling +1-646-288-0810.
In many cases we can meet shorter urgent deadlines, please just email us at support@loosegrowndiamond.com OR contact customer service at 1-646-288-0810 and ask about the specific item you want to order.






